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Volunteering at Disability Action in Islington

We are always looking for more volunteers to join our team. Volunteers are vital to the day to day working of our charity.

For more specific information on our roles, see below.

What volunteering positions do we currently have?

Reception/
Administrative Assistants

Office Receptionist
Our Reception and Admin Assistants are vital for the day-to-day running of our organisation.

Reception Assistants help us to maintain an efficient and friendly front desk and telephone answering service by supporting us with a range of tasks including: 

​

​Tasks

  • Greeting Service Users - Dealing with Phone, Email and in-person enquiries

  • Basic Signposting

  • Booking appointments

  • Filing and Other Administrative tasks

  • & Much more!

 

We are also able to provide further in-house training for further case and project work.
Interested or want to find out more? You can read our full role description by downloading it from the file below:

 
Two women having a 1:1 discussion.

Volunteer Advice workers

The Volunteer Advice worker will play a key role in supporting DAII staff and volunteers in carrying out their work.
We are looking for someone with experience of advice work and the benefits system to help us maintain an efficient and knowledgeable advice service, by facilitating a wide range of clients.

The Advice worker will be friendly, have good written/verbal skills, with empathy and patience.

​Tasks

  • Helping clients with benefits: Applications, Mandatory, Reconsiderations, Registering Appeals with Courts & Tribunals Service 

  • Booking appointments for remote and in-person casework. 

  • Form filling on behalf of clients 

  • Acting on behalf of clients, contacting local and external organisations. 

  • Assessing the needs of clients, ensuring they are getting the highest amount of support they are eligible to. 

  • Using internal advice systems, and logging caseload. 

  • Completing Grant Applications, Signposting & Referrals. 

Please note: This role is for individuals with experience of Advice work. If you are interested in becoming an advice worker but do not have the skills, please see our Reception/Admin Assistant role above.
Interested or want to find out more? You can read our full role description by downloading it from the file below:

 

Trustees

Office Meeting
We are always looking for more Trustees to join our board.
 
Interested or want to find out more? Please Contact Us to find out more about getting involved!

 
Meeting

Housing Disability Panel members

We are also always looking for new Members of our Housing and Disability Panel (HDP)

You can find out more about the panel, you can go to our page about it (linked on the right) 
Interested or want to find out more? You can Contact us for more information. Or click through to our HDP page linked below.

 

How can you become a volunteer?

Once you fill out the application form, please send it to recruitment@daii.org and we will get back to you as soon as possible.

If you would like the form printed out, or in large format, please contact us.

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