Online/telephone information about welfare benefits and grants. Benefits calculator and grants search tools.

Turn2us

A direct payment is money we can give you to meet your care and support needs and help you live independently. Direct payments are one way you can choose to receive your personal budget, instead of it being managed by social services. Direct payments are not considered to be an income, so will not affect your benefits.

Social Services - Direct Payments

This service is for people who live in Islington and need help to stay independent in their own home. If you receive a service, a Home Carer will visit you in your home to help you with: personal care, shopping, collecting your pension, paying bills
household chores.

Social Services - Home Care

Adult Social Services provides integrated health and social services to Adults (18-65) with a physical disability and Older People (65+).

Social Services - Community Care

Not-for-profit co-operative dedicated to promoting saving and dealing with debt. Anyone living or working or studying in Barnet or Camden or City of London or Hackney or Haringey or Islington can become a member of the credit union.

Credit Union

Islington Multidisciplinary Floating Support provides housing-related support to help people manage their accommodation and live independently and inclusively in the community.

The service is specifically aimed to provide assistance to vulnerable people in need of help to sustain stable tenancies and home-owner agreements.

Islington Multidisciplinary Floating Support Service
(mental health support)

The Bill proposes to create an independent NHS Board, promote patient choice, and to reduce NHS administration costs.

Key areas

establishes an independent NHS Board to allocate resources and provide commissioning guidance
increases GPs� powers to commission services on behalf of their patients
strengthens the role of the Care Quality Commission
develops Monitor, the body that currently regulates NHS foundation trusts, into an economic regulator to oversee aspects of access and competition in the NHS
cuts the number of health bodies to help meet the Government's commitment to cut NHS administration costs by a third, including abolishing Primary Care Trusts and Strategic Health Authorities.

Health and Social Care Act 2012

Occupational therapy is a service offered to people when, as a result of permanent and substantial disability, they are having difficulties carrying out everyday tasks by themselves.

This includes activities such as:

getting in and out of bed
getting on and off the toilet
negotiating steps and stairs
A member of the occupational therapy team will assess the difficulties that a person or carers are having and will try to find solutions where possible.

The team can offer advice about alternative ways to carry out tasks, with or without special equipment and small adaptations.

Where this is not sufficient to overcome a practical difficulty, the team may recommend that larger adaptations to the property be carried out either by the landlord - if the person lives in council or housing association property, or through a disabled facilities grant if the person is an owner occupier or private tenant.

Occupational Therapy (Islington Social Services)

Islington Council's online directory of services for adults who are looking for ideas for a healthier, more fulfilling and independent life - particularly useful if you or some one you look after is disabled or has health or social care needs. You�ll find suppliers who provide support at home, as well as details of care homes, local transport and advice organisations and practical information about housing and money matters.

Links for Living

All families could benefit from some extra support at times. In Islington there are services designed to help families, from pre-birth to adulthood. Islington's Family Information Service gives free, impartial information, advice and guidance about services for children, young people and families.

Parenting and Family Support (Islington Council)

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Family Information Service (FIS) - Islington Council

The Expert Patients Programme (EPP) is for any adult living in Islington who has one or more long-term health conditions, and also for carers. The course is designed to help you cope with your health condition and improve your quality of life.

EPP is a free 6-week course that can help you take more control of your health by learning new skills to manage your condition on a daily basis. Each session lasts two and a half hours.

Expert Patients Programme (EPP)

The medical assessment scheme is designed to identify the housing needs of applicants who are homeless or whose present accommodation is not helping their medical condition or disability.

Medical Assessment for Housing

Anyone can apply for a transfer, but if you have missed rent payments, you will not be eligible unless there are exceptional circumstances which have been agreed with the area housing office or your housing association first. Priority for housing transfers are given to tenants who have urgent reasons for moving, eg. serious medical problems.

Housing Transfer

If you have a disability and need facilities or adaptations to your home, you may be eligible for a disabled facilities grant.

Disabled Facilities Grant

Our Energy Doctors make free visits to eligible homes in Islington to help you with using your heating controls and understanding your fuel bills. They also make your home more energy efficient by fitting radiator panels, draught proofing and energy saving light bulbs.

Energy Doctor (Islington Council)

Discretionary Housing Payment is a payment you may receive at the discretion of your local authority which can help towards housing costs. You can only get it if you are entitled to Housing Benefit or the Housing Costs element of Universal Credit.

Discretionary Housing Payment

SHINE connects residents to around thirty services relating to Seasonal Health and Wellbeing provided by Islington Council, the NHS and third sector organisations throughout the borough. These include Energy Doctor in the Home, in depth bill and debt support, falls assessments, fire safety checks, benefit checks, befriending and much more. SHINE approaches this in a holistic manner and will always make a direct referral over signposting.

SHINE is targeted at vulnerable groups, older people, people with disabilities, low income families with dependent children but does not operate strict eligibility testing

SHINE Islington

Although there have been major changes to the Legal Aid Scheme since April 2013, some areas of law are still covered. These include housing, immigration, debt, welfare benefits, council tax reduction, discrimination, community care.

To find out if you are eligible for free advice, contact the Legal Aid Gateway on 0345 345 4345 or visit

Legal Aid

Free, confidential face-to-face service that provides advice to anyone concerned about debt or money problems. Area covered include pay-day loans, credit/store cards, council tax arrears,
catalogue or hire purchase debt, overdrafts, court fines, rent/mortgage arrears, bankruptcy, utility debt.

Toynbee Hall