Search for Local Services
Search Local services by the name of the service or by the type of support you are looking for.
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Turn2us
Description of service
Online/telephone information about welfare benefits and grants. Benefits calculator and grants search tools.
How to Access Service
Phone
0808 802 2000 (free helpline)
Address
Opening Times
Monday - Friday: 9:00 - 20:00 (phone helpline)
Social Services - Direct Payments
Description of service
A direct payment is money we can give you to meet your care and support needs and help you live independently. Direct payments are one way you can choose to receive your personal budget, instead of it being managed by social services. Direct payments are not considered to be an income, so will not affect your benefits.
How to Access Service
Phone
020 7527 8164
Address
Opening Times
Social Services - Home Care
Description of service
This service is for people who live in Islington and need help to stay independent in their own home. If you receive a service, a Home Carer will visit you in your home to help you with: personal care, shopping, collecting your pension, paying bills
household chores.
How to Access Service
Phone
020 7527 2299
Address
Opening Times
Social Services - Community Care
Description of service
Adult Social Services provides integrated health and social services to Adults (18-65) with a physical disability and Older People (65+).
How to Access Service
Self-referral or referral by professional/organisation.
Phone
Address
Opening Times
Calshot Community Care Centre
57 Calshot Street
London N1 9XH
Credit Union
Description of service
Not-for-profit co-operative dedicated to promoting saving and dealing with debt. Anyone living or working or studying in Barnet or Camden or City of London or Hackney or Haringey or Islington can become a member of the credit union.
How to Access Service
Phone
020 7561 1786
Address
Opening Times
129 Saint John's Way
London N19 3RQ
Islington Multidisciplinary Floating Support Service
(mental health support)
Description of service
Islington Multidisciplinary Floating Support provides housing-related support to help people manage their accommodation and live independently and inclusively in the community.
The service is specifically aimed to provide assistance to vulnerable people in need of help to sustain stable tenancies and home-owner agreements.
How to Access Service
Statutory or voluntary agencies in Islington can make referrals to the service, or tenants can refer themselves by telephone or email.
This service is for:
- People who are 18 or over (a young persons service is available for 16-17 year olds)
Home-owners or tenants in Islington, or being housed by Islington Council and placed out of the Borough.
- People who are vulnerable with at least one identified support need. This is to ensure the project can meet the needs of the potential client.
The service can support clients with the following support needs:
Physical / sensory disability
Frail / elderly
HIV / AIDS
Mental ill health
Offender / at risk of offending
At risk / subject to domestic violence
Learning disability
Substance use
Housing related support but requiring further assessment to identify specific needs.
Statutory or voluntary agencies in Islington can make referrals to the service, or tenants can refer themselves by telephone or email.
Download application form:
Phone
Address
Opening Times
Health and Social Care Act 2012
Description of service
The Bill proposes to create an independent NHS Board, promote patient choice, and to reduce NHS administration costs.
Key areas
establishes an independent NHS Board to allocate resources and provide commissioning guidance
increases GPs� powers to commission services on behalf of their patients
strengthens the role of the Care Quality Commission
develops Monitor, the body that currently regulates NHS foundation trusts, into an economic regulator to oversee aspects of access and competition in the NHS
cuts the number of health bodies to help meet the Government's commitment to cut NHS administration costs by a third, including abolishing Primary Care Trusts and Strategic Health Authorities.
How to Access Service
Phone
Address
Opening Times
Occupational Therapy (Islington Social Services)
Description of service
Occupational therapy is a service offered to people when, as a result of permanent and substantial disability, they are having difficulties carrying out everyday tasks by themselves.
This includes activities such as:
getting in and out of bed
getting on and off the toilet
negotiating steps and stairs
A member of the occupational therapy team will assess the difficulties that a person or carers are having and will try to find solutions where possible.
The team can offer advice about alternative ways to carry out tasks, with or without special equipment and small adaptations.
Where this is not sufficient to overcome a practical difficulty, the team may recommend that larger adaptations to the property be carried out either by the landlord - if the person lives in council or housing association property, or through a disabled facilities grant if the person is an owner occupier or private tenant.
How to Access Service
https://www.islington.gov.uk/social-care-health/disabled-people/disabled-adults/occupational-therapy
Phone
020 7527 2299
020 7527 6475 (Minicom)
Address
Opening Times
Links for Living
Description of service
Islington Council's online directory of services for adults who are looking for ideas for a healthier, more fulfilling and independent life - particularly useful if you or some one you look after is disabled or has health or social care needs. You�ll find suppliers who provide support at home, as well as details of care homes, local transport and advice organisations and practical information about housing and money matters.
How to Access Service
Phone
Address
Opening Times
Parenting and Family Support (Islington Council)
Description of service
All families could benefit from some extra support at times. In Islington there are services designed to help families, from pre-birth to adulthood. Islington's Family Information Service gives free, impartial information, advice and guidance about services for children, young people and families.
How to Access Service
Phone
Address
Opening Times
Family Information Service (FIS) - Islington Council
Description of service
How to Access Service
Self-referral allowed - by phone or email.
Phone
020 7527 5959
Address
Opening Times
Laycock PDC
Laycock Street
London N1 1TH
Monday - Friday: 9:00 - 16:00 (phone line)
Expert Patients Programme (EPP)
Description of service
The Expert Patients Programme (EPP) is for any adult living in Islington who has one or more long-term health conditions, and also for carers. The course is designed to help you cope with your health condition and improve your quality of life.
EPP is a free 6-week course that can help you take more control of your health by learning new skills to manage your condition on a daily basis. Each session lasts two and a half hours.
How to Access Service
Self-referral by email or telephone. (Alternatively staff can complete the referral form.)
Phone
020 7527 1189 (Self-management coordinator)
Address
Opening Times
Partnership Primary Care Centre
First Floor, 331 Camden Road
London N7 0SL
Monday - Friday: 9:00 - 17:00
Medical Assessment for Housing
Description of service
The medical assessment scheme is designed to identify the housing needs of applicants who are homeless or whose present accommodation is not helping their medical condition or disability.
How to Access Service
Downloadable application form:
OR
Call to order a form: 020 7527 4140
Phone
020 7527 4140 (order application form)
Address
Opening Times
Housing Options Team
PO Box 34750,
London, N7 9WF
Housing Transfer
Description of service
Anyone can apply for a transfer, but if you have missed rent payments, you will not be eligible unless there are exceptional circumstances which have been agreed with the area housing office or your housing association first. Priority for housing transfers are given to tenants who have urgent reasons for moving, eg. serious medical problems.
How to Access Service
Contact the Housing Options Team.
Phone
020 7527 4140 (Housing Options team)
Address
Opening Times
Disabled Facilities Grant
Description of service
If you have a disability and need facilities or adaptations to your home, you may be eligible for a disabled facilities grant.
How to Access Service
Contact the Occupational Therapy Team.
Phone
020 7527 2299 (Occupational Therapy Team)
Address
Opening Times
Energy Doctor (Islington Council)
Description of service
Our Energy Doctors make free visits to eligible homes in Islington to help you with using your heating controls and understanding your fuel bills. They also make your home more energy efficient by fitting radiator panels, draught proofing and energy saving light bulbs.
How to Access Service
Phone
0800 953 1221 (Energy Advice Team)
020 7527 2121 (Energy Advice Team)
Address
Opening Times
Discretionary Housing Payment
Description of service
Discretionary Housing Payment is a payment you may receive at the discretion of your local authority which can help towards housing costs. You can only get it if you are entitled to Housing Benefit or the Housing Costs element of Universal Credit.
How to Access Service
DHP claims will be dealt with as part of the local Resident Support Scheme.
Phone
Address
Opening Times
SHINE Islington
Description of service
SHINE connects residents to around thirty services relating to Seasonal Health and Wellbeing provided by Islington Council, the NHS and third sector organisations throughout the borough. These include Energy Doctor in the Home, in depth bill and debt support, falls assessments, fire safety checks, benefit checks, befriending and much more. SHINE approaches this in a holistic manner and will always make a direct referral over signposting.
SHINE is targeted at vulnerable groups, older people, people with disabilities, low income families with dependent children but does not operate strict eligibility testing
How to Access Service
Online referral form:
Phone
020 7527 8203
Address
Opening Times
Legal Aid
Description of service
Although there have been major changes to the Legal Aid Scheme since April 2013, some areas of law are still covered. These include housing, immigration, debt, welfare benefits, council tax reduction, discrimination, community care.
To find out if you are eligible for free advice, contact the Legal Aid Gateway on 0345 345 4345 or visit
How to Access Service
However, a number of these areas of law are only available via a mandatory telephone gateway. Please contact an advice agency if you need help in making contact via this route. If you need face to face help, they will assess whether you are eligible for this. Whilst access to legal aid has been reduced, it is important that clients who are eligible are assisted to access it, as it will often cover the costs of an interpreter and/or specialist reports as well as casework.
(www.gov.uk/check-legal-aid)
Phone
0345 345 4345 (Legal Aid gateway)
Address
Opening Times
Toynbee Hall
Description of service
Free, confidential face-to-face service that provides advice to anyone concerned about debt or money problems. Area covered include pay-day loans, credit/store cards, council tax arrears,
catalogue or hire purchase debt, overdrafts, court fines, rent/mortgage arrears, bankruptcy, utility debt.
How to Access Service
Book appointments via telephone or online.
Phone
020 7392 2953
Address
Opening Times
The Community Centre
Old Castle Street
London E1 7NT
Phone line for booking appointments - Monday to Friday: 9:00 - 17:00
Appointments - Monday to Friday: 10:00 - 17:00