Information, Advice and Advocacy Service
How do we support local disabled people?
- Information Line
Information and advice on a wide range of issues. - Drop-in Sessions
Talk in person about accessing local services and your entitlements. - Form Filling Service
Help with Disability Living Allowance and Attendance Allowance (DLA/AA) forms. - Case Work Appointments
More in depth support to access your rights and entitlements. - Advocacy
Assistance to help you speak up for yourself. - Personal Advisor Support
Practical help to explore training, volunteering or employment goals or look into access to social & leisure activites.
Information Line
Information and advice on a wide range of issues for disabled people who live or work in Islington. The line is open on:
- Mondays 2pm - 4pm
- Tuesdays 2pm - 4pm
- Thursdays 10am - 12pm
Outside these hours, please leave a message (by text or voice) and we will get back to you as soon as we can. The service can be contacted by:
Tel / text: 020 7226 0137
Minicom: 020 7359 1891
Fax: 020 7359 1855
Email: infoline@daii.org
Drop-in service
If you would prefer to speak with someone in person, we run drop-in sessions at our accessible office at the following times:
- Tuesdays 10am - 12pm
- Wednesdays 2pm - 4pm
We can see people for around 20 minutes to offer basic advice and information or make a referral to another part of our service or another organisation.
Please note we do not give welfare benefits advice but we can make an appointment at the CAB or another advice agency if you need it. Click here for more details.
Please note that if a drop-in session is very busy, we may have to ask you to come back or offer you a fixed appointment at another time. You are advised to arrive early to make sure you are seen.
Form-Filling Service
We can help with first claims, renewals or change of circumstance reviews for DLA and AA. Contact us to discuss.
Casework Appointments
When you contact the information line or come to a drop in session we might decide that you need more in depth support we will then offer you an appointment with an adviser to take your case forward. We can also link you with other services who offer debt, benefits and legal advice.
Advocacy Appointments
We have a limited number of appointments eachweek for disabled people who need assistance to represent their views on complex and longer term community care/independent living issues. Please contact us to find out more.
Personal Advisor
If you would like someone to work with you over an agreed number of sessions, for example to access training, volunteering or employment, we can give you a personal advisor who will support you to:
- Think through what you want to do
- Look at your choices and make a plan
- Find out where you can go
- Support you to access new or existing services
- Identify ways for you to meet longer term goals
Contact the information line or come along to a drop in session to find out more.
Contact Us
To find out more about any of the services listed above, please contact us:
Tel or Text: 020 7226 0137
Fax: 020 7359 1855
Minicom: 020 7359 1891
Email: infoline@daii.org
Internet: www.daii.org/services/info
The nearest London Underground station is Angel, on the Northern Line. Buses which stop near our office are 4, 19 and 43.
There are two parking spaces for Blue Badge holders outside of our offices. Please note that parking restrictions still apply.
Our offices are fully accessible
This service is funded by the Islington Strategic Partnership Local Area Agreement.
